Our Promise

  • We offer a 100% Satisfaction Guarantee on our products. We honor this for up to 30 days after purchase.

If you receive your hair extensions and are not happy how they look or feel you may return them to us for your money back minus shipping if applicable. 

Any hair extensions that have been altered, washed or worn in any way will not qualify to be returned. Orders returned after 30 days will be sent back to the customer.

(30 days = date package left our facility to date return is received).

Hair must be in the original state the same as it was sent to you.

Not the style you were looking for and wanted to exchange to something else? No problem! Just send it back to us!

We do not refund shipping charges.

For altered products (bundles not in its original state/ bundles are unwrapped / extensions have been worn) all sales are final. This applies to both online and in-store purchases.